The College of Chemistry pays for a UC Berkeley site license for ChemDraw Professional 17.1 (as of 04/15/18).
The activation process for version 17.1 is different than for versions 16 and earlier.
To obtain ChemDraw Professional, you must register using an @berkeley.edu email address at the Cambridgesoft registration page. The UC Berkeley Account ID is: 3663SL
Reactivate: The license expires every year at the end of May and must be renewed/reactivated. In prior years, it was possible to reactive by starting ChemDraw and clicking Reactivate from the Help menu and typing the activation code. We don't know if that still works. You might need new codes for the next year.
Activation Code: is under the Order History option on your Perkin Elmer License login page. Click on the Order Number to see the Activation Code. You can also reset a password at that link.
Download: Once you have registered and have a Activation Code, you can download from the Perkin Elmer License login page.
Old versions: To get codes for older versions of ChemDraw, login at the Cambridgesoft login page and submit a support request.
Group Computers: If you are the system administrator for a group of shared computers in a research lab (College of Chemistry only) or a teaching lab (any UC Berkeley), contact Kathy (below) for a "lab" license. This is only for shared computers. Individuals should register individually for licenses for their own computers.
IPad app: not included in our site license. You can buy it from iTunes. See also ChemDoodle.
Each berkeley.edu address can activate 2 copies of each version of the software.
ChemDraw has very specific Operating System Requirements.
See the list of Program features.
For 3D modeling analogous to Chem3D, we recommend ChemDoodle 3D or Avogadro.
If you are upgrading from different versions of ChemDraw, you should fully uninstall the prior version first. The installer will usually advise you how to do this.
Our site license will not activate any Chemdraw version that did not come from our site license, such as a version of Chemdraw you had at another university or a version downloaded from some other link on the Cambridesoft website.
Because of the size of the College of Chemistry, we can only provide limited support. Please try to troubleshoot using the tips here. For download problems or questions, contact PerkinElmer Download Center Support at email@example.com or call 1-888-715-4687 (within the US) or 1-408-642-3965 (outside the US).
If you have further questions, contact Kathy Durkin.
1) Your full name. Are you grad/undergrad/postdoc/staff/faculty? What is your department (Chemistry, MCB etc)? Technical support is very limited, especially for non College of Chemistry people.
2) What is the berkeley.edu email address for your Cambridgesoft account?
3) Did you login to Perkin Elmer - Cambridgesoft and check your records?
4) What is your exact Operating System: MacOS 10.6.1, Windows 10, etc.
5) What is exact version you are installing, such as ChemDraw Professional 17.0?
6) Are there error messages? Include the exact text or a screen shot.
7) Is this is a new installation? Did you delete the old version first?
See the MGCF for more software.